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World of Woodworking
Tel: +44 (0) 114 2725387
Fax: +44 (0) 114 2725389

F.A.Q's

VAT RATES FOR THE UK. As of 4th January 2011, VAT has been changed to 20%. This will apply to all UK orders and orders shipped in the EU (unless you supply a VAT code which makes you exempt from this tax). Orders shipped out of the EU are not subjected to UK VAT but you may still be subjected to import tax (various rules for different counties).

HOW TO ORDER:

When adding items to your shopping cart, the page automatically times back to the previous page you have been shopping on. If you want to view the items and ammend quantities in your shopping cart, please click "View Cart" at the top right hand corner of the page. To Checkout and pay for your goods, please go to "Checkout" at top right of the page. If anything becomes a little complicated, please do not hesitate to call me and I can help you or alternatively, drop me an email.

WAYS TO PAY:

Ways to pay are as follows and are selected by using the drop down box in the payment methods section:

Card Payment Using Our Secure Payment Method - Sage Pay - PCI DSS
Paypal Website Payments
Payment Via Telephone
Cheque Payment Before Delivery
Credit Card Details Sent Separately (a printable form appears which can be emailed, faxed or posted)

Please note, goods are not despatched until payment is received.

SHIPPING:

Shipping is generally by UPS depending on the size, weight and destination of parcel. We will generally send an email with a tracking number for your goods. In some instances, there may be surcharges on shipping for some items and if shipping becomes unviable for me then I will advise on this. If you want to place an order but think that the postage is too high per cost of parcel (ie for a very small, light item which can be put in post especially for overseas countries such as Australia and USA) then please contact me and I can get you prices for this. This does mean I cannot guarantee the most efficient shipping method and may not be trackable. Please note, shipping rates are set to ensure coverage of large and lengthy parcels which many of our tools can become.

Shipping rates are currently as follows: (Subject to changes if these become unviable)

UK Standard postage - £6.00
UK 1st Class - £9.95
Collection - £0 - Free shipping
EU Countries - £24.00
Rest of Europe - £25.00
USA/Canada - £30.00
Australia/Rest of World - £45.00

Shipping surcharges are only ever added at times where the item is being shipping to a remote area and I cannot absorb the extra charge. This realistically happens very infrequently.

*** I am happy to provide quotes per parcel if you deem the charges here too high, but please note, the size and weight of the items determines the shipping costs ****


If you have any questions, please do not hesitate to contact me on 0114 2725387 and I will be happy to help.

Thanks,
Katie